FAQ
1) Why isn't my name displayed on my Alex Isley tickets?You are purchasing these Alex Isley tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Alex Isley event. Since the concert venue only scans the ticket barcodes, the name on the Alex Isley ticket is irrelevant. It should not prevent you from seeing Alex Isley and experiencing the full r & b & soul event.
2) I think I may have received the wrong Alex Isley tickets. What do I do?It is rare that a buyer will receive the wrong Alex Isley tickets, but accidents can happen. If you believe that you have received the incorrect Alex Isley tickets, please contact the ticket broker that is listed on your Alex Isley receipt and provide your order number. Please note that your name isn't always the name on the r & b & soul tickets and that isn't a problem, those are your concert tickets. If the Alex Isley tickets are in a better section, then the ticket broker might have decided to upgrade your Alex Isley tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Alex Isley tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on r & b & soul tickets so you should not have any concerns.
3) I love r & b & soul events! What are the prices of the tickets for Alex Isley in my area?The prices for Alex Isley are different for every location. All of the prices are clearly displayed on our web site. You can find these by browsing to concert and then to r & b & soul; here you will then look for the Alex Isley listed. Alex Isley ticket prices are listed in U.S. dollars unless otherwise noted. TicketSupply.com offers the lowest prices on all Alex Isley tickets.
4) Are the listed prices for Alex Isley tickets different from their face value?In most cases, the listed price will be different from the face value of the Alex Isley tickets. The posted price for these Alex Isley tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Alex Isley tickets. Buyers may pay more or less than face value for their Alex Isley tickets.
5) What if the Alex Isley event is postponed?If the Alex Isley event is postponed, your Alex Isley tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Alex Isley tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Alex Isley tickets.