FAQ
1) Why do Alex Roots tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Alex Roots. When you purchase tickets to Alex Roots you are purchasing from accredited ticket broker companies. The reason the tickets for Alex Roots vary in price in the same section is due to different ticket brokers listing the Alex Roots tickets. These brokers often list Alex Roots tickets competitively based on market standards and availability but their perception and expenses of obtaining the Alex Roots tickets are different per broker.
2) Who determines the face value of my Alex Roots ticket?The artist, venue, or promoter determines the face value of your Alex Roots ticket. TicketSupply.com does not play any role in determining face values of Alex Roots or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
3) How do I find the seats for Alex Roots tickets?On the page containing Alex Roots ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Alex Roots seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Alex Roots ticket notes.
4) I think I may have received the wrong Alex Roots tickets. What do I do?It is rare that a buyer will receive the wrong Alex Roots tickets, but accidents can happen. If you believe that you have received the incorrect Alex Roots tickets, please contact the ticket broker that is listed on your Alex Roots receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the Alex Roots tickets are in a better section, then the ticket broker might have decided to upgrade your Alex Roots tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Alex Roots tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
5) How do I know I am getting a good price when buying alternative tickets to see Alex Roots?Our website specializes in sold-out and unavailable seating for Alex Roots events and many others. When you purchase Alex Roots tickets from us you can rest assured that our prices are cheaper than our competitors. When you are comparing the prices, consider the Alex Roots ticket availability, alternative event popularity, and the expenses that ticket brokers incur when they obtained the Alex Roots tickets.