FAQ
1) I want to purchase pop & rock tickets but I don't know if an event for Alexander Malinin is planned in the near future. How do I find information about the Alexander Malinin schedule?TicketSupply.com posts the Alexander Malinin schedule if it has been made public. You can view the Alexander Malinin schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Alexander Malinin. Just select the tickets you want, make a purchase, and get ready to attend that pop & rock event of a lifetime!
2) What do I do if my order for Alexander Malinin tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Alexander Malinin tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Alexander Malinin order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Alexander Malinin tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Alexander Malinin tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
3) Help!!! I lost my Alexander Malinin tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Alexander Malinin tickets. You can contact the ticket broker to see if he or she can have the venue resend the Alexander Malinin tickets. However, there are no guarantees so it is important that you keep the Alexander Malinin tickets safe once you receive them. You can find your Alexander Malinin ticket broker's information on your receipt that was emailed to you.
4) I think I may have received the wrong Alexander Malinin tickets. What do I do?It is rare that a buyer will receive the wrong Alexander Malinin tickets, but accidents can happen. If you believe that you have received the incorrect Alexander Malinin tickets, please contact the ticket broker that is listed on your Alexander Malinin receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Alexander Malinin tickets are in a better section, then the ticket broker might have decided to upgrade your Alexander Malinin tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Alexander Malinin tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
5) I bought Alexander Malinin tickets but now I don't want to go. How do I cancel my order?Unfortunately, because pop & rock tickets are a one-of-a-kind item our Alexander Malinin ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.