FAQ
1) What do I do if the alternative event that I have tickets for is cancelled and no replacement Alexisonfire event is scheduled?We suggest calling your ticket broker that was listed on your Alexisonfire order receipt. You may need to return the Alexisonfire tickets to receive a full refund. If you have received your Alexisonfire tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) How do I know if the Alexisonfire event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Alexisonfire event, contact the venue to see if the event has been postponed or cancelled. The concert venue will have the most updated Alexisonfire event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
3) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Alexisonfire"). Or, you can locate all performers at a particular concert venue and choose that way.
4) I love alternative events! What are the prices of the tickets for Alexisonfire in my area?The prices for Alexisonfire are different for every location. All of the prices are clearly displayed on our web site. You can find these by browsing to concert and then to alternative; here you will then look for the Alexisonfire listed. Alexisonfire ticket prices are listed in U.S. dollars unless otherwise noted. TicketSupply.com offers the lowest prices on all Alexisonfire tickets.
5) What do I do if the Alexisonfire event that I had tickets for is postponed and rescheduled but I cannot go?If the Alexisonfire event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Alexisonfire tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Alexisonfire schedule to reflect the new date. TicketSupply.com is not responsible for postponed Alexisonfire events and can not issue any refunds for these. If there is no rescheduled date and the Alexisonfire event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.