FAQ
1) How do I make sure that the Alton Towers Live! discount code is properly applied to my pop & rock order?All of our tickets are offered at discounted prices. However, if a Alton Towers Live! discount code was provided, simply enter it in the proper area at checkout. Once you enter the Alton Towers Live! discount code, scroll up and verify that the discount code was applied for your Alton Towers Live! tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
2) I think I may have received the wrong Alton Towers Live! tickets. What do I do?It is rare that a buyer will receive the wrong Alton Towers Live! tickets, but accidents can happen. If you believe that you have received the incorrect Alton Towers Live! tickets, please contact the ticket broker that is listed on your Alton Towers Live! receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Alton Towers Live! tickets are in a better section, then the ticket broker might have decided to upgrade your Alton Towers Live! tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Alton Towers Live! tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
3) I am trying to find cheap tickets to see Alton Towers Live! near my city, can you help me?TicketSupply.com offers a wide assortment of Alton Towers Live! tickets so you are bound to find tickets within your price range. Our inventory is constantly updated so if you do not see the Alton Towers Live! tickets you are looking for, check back soon or call our ticket specialists for more information on when we are expecting Alton Towers Live! tickets in your area. Once you find the pop & rock tickets within your price range, order them quickly so you don't miss a great show by Alton Towers Live!.
4) What do I do if my order for Alton Towers Live! tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Alton Towers Live! tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Alton Towers Live! order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Alton Towers Live! tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Alton Towers Live! tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
5) What do I do if I never received or I accidentally deleted the email needed to print my Alton Towers Live! tickets?If you did not receive the email needed to print your Alton Towers Live! tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Alton Towers Live! receipt. They can resend the Alton Towers Live! tickets for you. If you are unable to find your pop & rock ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.