FAQ
1) I think I may have received the wrong Amaral tickets. What do I do?It is rare that a buyer will receive the wrong Amaral tickets, but accidents can happen. If you believe that you have received the incorrect Amaral tickets, please contact the ticket broker that is listed on your Amaral receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Amaral tickets are in a better section, then the ticket broker might have decided to upgrade your Amaral tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Amaral tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
2) What do I do if my order for Amaral tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Amaral tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Amaral order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Amaral tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Amaral tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
3) How do I make sure that the Amaral discount code is properly applied to my pop & rock order?All of our tickets are offered at discounted prices. However, if a Amaral discount code was provided, simply enter it in the proper area at checkout. Once you enter the Amaral discount code, scroll up and verify that the discount code was applied for your Amaral tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
4) How do I find parking information, security procedures, and the Amaral gate opening times for the venue?The best way to get the most accurate and updated Amaral event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the Amaral event. The representative will also be able to provide you with the Amaral gate/door opening times. In most cases, this Amaral event information will also be available on the venues web site.
5) Do you offer discounted tickets for pop & rock events?Yes, TicketSupply.com offers discounted pricing on tickets for pop & rock events and every other concert event. You can search by pop & rock or by the name of a specific performer (i.e. "Amaral") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.