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FAQ
1) What do I do if the other concert event that I have tickets for is cancelled and no replacement American Idiot Chicago - Green Day Tribute event is scheduled?We suggest calling your ticket broker that was listed on your American Idiot Chicago - Green Day Tribute order receipt. You may need to return the American Idiot Chicago - Green Day Tribute tickets to receive a full refund. If you have received your American Idiot Chicago - Green Day Tribute tickets electronically, you do not need to return them. The other concert ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) Is there a way for me to verify that my American Idiot Chicago - Green Day Tribute tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for American Idiot Chicago - Green Day Tribute, or any other, tickets. However, TicketSupply.com verifies that all American Idiot Chicago - Green Day Tribute tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
3) How do I make sure that the American Idiot Chicago - Green Day Tribute discount code is properly applied to my other concert order?All of our tickets are offered at discounted prices. However, if a American Idiot Chicago - Green Day Tribute discount code was provided, simply enter it in the proper area at checkout. Once you enter the American Idiot Chicago - Green Day Tribute discount code, scroll up and verify that the discount code was applied for your American Idiot Chicago - Green Day Tribute tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
4) What do I do if the American Idiot Chicago - Green Day Tribute event that I had tickets for is postponed and rescheduled but I cannot go?If the American Idiot Chicago - Green Day Tribute event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the American Idiot Chicago - Green Day Tribute tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the American Idiot Chicago - Green Day Tribute schedule to reflect the new date. TicketSupply.com is not responsible for postponed American Idiot Chicago - Green Day Tribute events and can not issue any refunds for these. If there is no rescheduled date and the American Idiot Chicago - Green Day Tribute event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) I think I may have received the wrong American Idiot Chicago - Green Day Tribute tickets. What do I do?It is rare that a buyer will receive the wrong American Idiot Chicago - Green Day Tribute tickets, but accidents can happen. If you believe that you have received the incorrect American Idiot Chicago - Green Day Tribute tickets, please contact the ticket broker that is listed on your American Idiot Chicago - Green Day Tribute receipt and provide your order number. Please note that your name isn't always the name on the other concert tickets and that isn't a problem, those are your concert tickets. If the American Idiot Chicago - Green Day Tribute tickets are in a better section, then the ticket broker might have decided to upgrade your American Idiot Chicago - Green Day Tribute tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong American Idiot Chicago - Green Day Tribute tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on other concert tickets so you should not have any concerns.