FAQ
1) What do I do if the Amorphis start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Amorphis event. They would be happy to let you know of any changes to the Amorphis event.
2) As a buyer of Amorphis tickets, what are my responsibilities?TicketSupply.com requires all Amorphis ticket buyers to review and understand that all sales are final and that Amorphis ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any pop & rock ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Amorphis tickets will be good for the rescheduled date.
3) What do I do if my order for Amorphis tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Amorphis tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Amorphis order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Amorphis tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Amorphis tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
4) Why isn't my name displayed on my Amorphis tickets?You are purchasing these Amorphis tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Amorphis event. Since the concert venue only scans the ticket barcodes, the name on the Amorphis ticket is irrelevant. It should not prevent you from seeing Amorphis and experiencing the full pop & rock event.
5) I think I may have received the wrong Amorphis tickets. What do I do?It is rare that a buyer will receive the wrong Amorphis tickets, but accidents can happen. If you believe that you have received the incorrect Amorphis tickets, please contact the ticket broker that is listed on your Amorphis receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Amorphis tickets are in a better section, then the ticket broker might have decided to upgrade your Amorphis tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Amorphis tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.