FAQ
1) Why isn't my name displayed on my Ana Torroja tickets?You are purchasing these Ana Torroja tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Ana Torroja event. Since the concert venue only scans the ticket barcodes, the name on the Ana Torroja ticket is irrelevant. It should not prevent you from seeing Ana Torroja and experiencing the full pop & rock event.
2) I think I may have received the wrong Ana Torroja tickets. What do I do?It is rare that a buyer will receive the wrong Ana Torroja tickets, but accidents can happen. If you believe that you have received the incorrect Ana Torroja tickets, please contact the ticket broker that is listed on your Ana Torroja receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Ana Torroja tickets are in a better section, then the ticket broker might have decided to upgrade your Ana Torroja tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Ana Torroja tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
3) How do I print my electronic pop & rock tickets to see Ana Torroja?You will need a printer and may need Adobe Reader (which is free) to print any Ana Torroja tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.
4) Is there a guarantee for the delivery of your Ana Torroja tickets?You will be notified of the approximate ship date after you order. Typically Ana Torroja tickets are shipped within 1 business day but there may be cases where the pop & rock tickets are not shipped right away. We guarantee that your Ana Torroja tickets will arrive to you in time for the event. If it is not possible to get your Ana Torroja tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the pop & rock event.
5) Who determines the face value of my Ana Torroja ticket?The artist, venue, or promoter determines the face value of your Ana Torroja ticket. TicketSupply.com does not play any role in determining face values of Ana Torroja or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.