FAQ
1) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Arcane Roots"). Or, you can locate all performers at a particular concert venue and choose that way.
2) What do I do if the alternative event that I have tickets for is cancelled and no replacement Arcane Roots event is scheduled?We suggest calling your ticket broker that was listed on your Arcane Roots order receipt. You may need to return the Arcane Roots tickets to receive a full refund. If you have received your Arcane Roots tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) Can my Arcane Roots tickets be sent to an address other than my billing address?Arcane Roots tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Arcane Roots ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Arcane Roots tickets can be electronic tickets, please contact our customer support and they can help you find this information.
4) I do not want to miss the upcoming event for Arcane Roots. Do you have the event schedule?Yes! All information about the Arcane Roots tour is posted as soon as it is made public. Use the TicketSupply.com web site to view the Arcane Roots schedule. The schedule will be available in the concert, alternative section. Look for your location and purchase the cheapest tickets available for this excellent concert event. You can also stay fully informed by signing up for our newsletter, we have information about Arcane Roots regularly.
5) Why do Arcane Roots tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Arcane Roots. When you purchase tickets to Arcane Roots you are purchasing from accredited ticket broker companies. The reason the tickets for Arcane Roots vary in price in the same section is due to different ticket brokers listing the Arcane Roots tickets. These brokers often list Arcane Roots tickets competitively based on market standards and availability but their perception and expenses of obtaining the Arcane Roots tickets are different per broker.