FAQ
1) Why do Ariana Grande tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Ariana Grande. When you purchase tickets to Ariana Grande you are purchasing from accredited ticket broker companies. The reason the tickets for Ariana Grande vary in price in the same section is due to different ticket brokers listing the Ariana Grande tickets. These brokers often list Ariana Grande tickets competitively based on market standards and availability but their perception and expenses of obtaining the Ariana Grande tickets are different per broker.
2) Are the listed prices for Ariana Grande tickets different from their face value?In most cases, the listed price will be different from the face value of the Ariana Grande tickets. The posted price for these Ariana Grande tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Ariana Grande tickets. Buyers may pay more or less than face value for their Ariana Grande tickets.
3) I think I may have received the wrong Ariana Grande tickets. What do I do?It is rare that a buyer will receive the wrong Ariana Grande tickets, but accidents can happen. If you believe that you have received the incorrect Ariana Grande tickets, please contact the ticket broker that is listed on your Ariana Grande receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Ariana Grande tickets are in a better section, then the ticket broker might have decided to upgrade your Ariana Grande tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Ariana Grande tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
4) I want to attend the Ariana Grande event in several cities. Can I view the entire Ariana Grande schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Ariana Grande tour dates to simplify your shopping experience. Just search Ariana Grande or browse the concert section for Ariana Grande. There you will see the Ariana Grande schedule listed and you'll find the dates that the Ariana Grande event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Ariana Grande or been to a concert or pop & rock event then feel free to just ask one of our ticket specialists.
5) What do I do if the Ariana Grande start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Ariana Grande event. They would be happy to let you know of any changes to the Ariana Grande event.