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FAQ
1) What do I do if my order for Artifacts Trio tickets has not been confirmed by the ticket broker?If the jazz & blues ticket broker has not confirmed your order for Artifacts Trio tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Artifacts Trio order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Artifacts Trio tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Artifacts Trio tickets, we will try to find those with a similar price and location. However, supply and demand for jazz & blues events dictate price and location so there are no guarantees.
2) Do you provide information regarding the Artifacts Trio?Yes, we list additional information about the Artifacts Trio so you can ensure that this is the jazz & blues event that you wish to attend. You can also find more information about the concert venue. This will allow you to verify that it is the proper event before you make your Artifacts Trio ticket purchase.
3) I bought Artifacts Trio tickets but now I don't want to go. How do I cancel my order?Unfortunately, because jazz & blues tickets are a one-of-a-kind item our Artifacts Trio ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
4) There isn't time to ship my Artifacts Trio tickets; can I get my tickets at will call?Yes, you can either get your Artifacts Trio tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Artifacts Trio ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your jazz & blues tickets. Note: If you are picking your Artifacts Trio tickets up at will call, be sure to bring your ID to the box office window.
5) How do I make sure that the Artifacts Trio discount code is properly applied to my jazz & blues order?All of our tickets are offered at discounted prices. However, if a Artifacts Trio discount code was provided, simply enter it in the proper area at checkout. Once you enter the Artifacts Trio discount code, scroll up and verify that the discount code was applied for your Artifacts Trio tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.