FAQ
1) What do I do if I received an error message when placing my Atlantic Crossing ticket order?If you see an error message when you are placing your order for Atlantic Crossing tickets, check to make sure that the details you provided on the Atlantic Crossing order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) What do I do if the other concert event that I have tickets for is cancelled and no replacement Atlantic Crossing event is scheduled?We suggest calling your ticket broker that was listed on your Atlantic Crossing order receipt. You may need to return the Atlantic Crossing tickets to receive a full refund. If you have received your Atlantic Crossing tickets electronically, you do not need to return them. The other concert ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) How are Atlantic Crossing ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Atlantic Crossing tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Atlantic Crossing ticket prices.
4) I want to purchase other concert tickets but I don't know if an event for Atlantic Crossing is planned in the near future. How do I find information about the Atlantic Crossing schedule?TicketSupply.com posts the Atlantic Crossing schedule if it has been made public. You can view the Atlantic Crossing schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Atlantic Crossing. Just select the tickets you want, make a purchase, and get ready to attend that other concert event of a lifetime!
5) Are the listed prices for Atlantic Crossing tickets different from their face value?In most cases, the listed price will be different from the face value of the Atlantic Crossing tickets. The posted price for these Atlantic Crossing tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Atlantic Crossing tickets. Buyers may pay more or less than face value for their Atlantic Crossing tickets.