FAQ
1) What do I do if my order for B.A.P. tickets has not been confirmed by the ticket broker?If the rap & hip hop ticket broker has not confirmed your order for B.A.P. tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the B.A.P. order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other B.A.P. tickets for you or we will allow you to cancel the order for a refund. When looking for alternate B.A.P. tickets, we will try to find those with a similar price and location. However, supply and demand for rap & hip hop events dictate price and location so there are no guarantees.
2) How do I find parking information, security procedures, and the B.A.P. gate opening times for the venue?The best way to get the most accurate and updated B.A.P. event details is to contact venue directly. A rap & hip hop representative will be able to direct you to find more information about parking and any relevant security details for the B.A.P. event. The representative will also be able to provide you with the B.A.P. gate/door opening times. In most cases, this B.A.P. event information will also be available on the venues web site.
3) I think I may have received the wrong B.A.P. tickets. What do I do?It is rare that a buyer will receive the wrong B.A.P. tickets, but accidents can happen. If you believe that you have received the incorrect B.A.P. tickets, please contact the ticket broker that is listed on your B.A.P. receipt and provide your order number. Please note that your name isn't always the name on the rap & hip hop tickets and that isn't a problem, those are your concert tickets. If the B.A.P. tickets are in a better section, then the ticket broker might have decided to upgrade your B.A.P. tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong B.A.P. tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on rap & hip hop tickets so you should not have any concerns.
4) What do I do if the B.A.P. event that I had tickets for is postponed and rescheduled but I cannot go?If the B.A.P. event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the B.A.P. tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the B.A.P. schedule to reflect the new date. TicketSupply.com is not responsible for postponed B.A.P. events and can not issue any refunds for these. If there is no rescheduled date and the B.A.P. event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) Where does TicketSupply.com get the B.A.P. tickets it offers for sale?The B.A.P. tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your B.A.P. tickets are authentic and valid for entry!