FAQ
1) How do I find parking information, security procedures, and the Basshound gate opening times for the venue?The best way to get the most accurate and updated Basshound event details is to contact venue directly. A alternative representative will be able to direct you to find more information about parking and any relevant security details for the Basshound event. The representative will also be able to provide you with the Basshound gate/door opening times. In most cases, this Basshound event information will also be available on the venues web site.
2) How do I print my electronic alternative tickets to see Basshound?You will need a printer and may need Adobe Reader (which is free) to print any Basshound tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.
3) What do I do if my order for Basshound tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for Basshound tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Basshound order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Basshound tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Basshound tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
4) Do you have Basshound event tickets?Yes, TicketSupply.com offers tickets for Basshound at the lowest prices available. You can easily search our site by typing "Basshound" in the search box. Or you can browse to that page directly by visiting concert and then clicking alternative. This will allow you to view the entire inventory of low-priced Basshound tickets; you can even view seat information for each Basshound ticket, which allows you to make the most informed purchasing decision to see your alternative event!
5) I think I may have received the wrong Basshound tickets. What do I do?It is rare that a buyer will receive the wrong Basshound tickets, but accidents can happen. If you believe that you have received the incorrect Basshound tickets, please contact the ticket broker that is listed on your Basshound receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the Basshound tickets are in a better section, then the ticket broker might have decided to upgrade your Basshound tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Basshound tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.