FAQ
1) As a buyer of Beartooth tickets, what are my responsibilities?TicketSupply.com requires all Beartooth ticket buyers to review and understand that all sales are final and that Beartooth ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any alternative ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Beartooth tickets will be good for the rescheduled date.
2) I think I may have received the wrong Beartooth tickets. What do I do?It is rare that a buyer will receive the wrong Beartooth tickets, but accidents can happen. If you believe that you have received the incorrect Beartooth tickets, please contact the ticket broker that is listed on your Beartooth receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the Beartooth tickets are in a better section, then the ticket broker might have decided to upgrade your Beartooth tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Beartooth tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
3) How do I find the seats for Beartooth tickets?On the page containing Beartooth ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Beartooth seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Beartooth ticket notes.
4) What do I do if my order for Beartooth tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for Beartooth tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Beartooth order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Beartooth tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Beartooth tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
5) How do I find parking information, security procedures, and the Beartooth gate opening times for the venue?The best way to get the most accurate and updated Beartooth event details is to contact venue directly. A alternative representative will be able to direct you to find more information about parking and any relevant security details for the Beartooth event. The representative will also be able to provide you with the Beartooth gate/door opening times. In most cases, this Beartooth event information will also be available on the venues web site.