FAQ
1) What do I do if I received an error message when placing my Bebo & Cigala ticket order?If you see an error message when you are placing your order for Bebo & Cigala tickets, check to make sure that the details you provided on the Bebo & Cigala order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) What do I do if the Bebo & Cigala event that I had tickets for is postponed and rescheduled but I cannot go?If the Bebo & Cigala event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Bebo & Cigala tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Bebo & Cigala schedule to reflect the new date. TicketSupply.com is not responsible for postponed Bebo & Cigala events and can not issue any refunds for these. If there is no rescheduled date and the Bebo & Cigala event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if the musical & play event that I have tickets for is cancelled and no replacement Bebo & Cigala event is scheduled?We suggest calling your ticket broker that was listed on your Bebo & Cigala order receipt. You may need to return the Bebo & Cigala tickets to receive a full refund. If you have received your Bebo & Cigala tickets electronically, you do not need to return them. The musical & play ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) Where does TicketSupply.com get the Bebo & Cigala tickets it offers for sale?The Bebo & Cigala tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Bebo & Cigala tickets are authentic and valid for entry!
5) How do I know if the Bebo & Cigala event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Bebo & Cigala event, contact the venue to see if the event has been postponed or cancelled. The theater venue will have the most updated Bebo & Cigala event information along with any alternate parking arrangements due to treacherous conditions in and around the location.