FAQ
1) I bought Behind the Pulpit tickets but now I don't want to go. How do I cancel my order?Unfortunately, because musical & play tickets are a one-of-a-kind item our Behind the Pulpit ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
2) How are Behind the Pulpit ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Behind the Pulpit tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Behind the Pulpit ticket prices.
3) Why are there sometimes fees charged for picking up Behind the Pulpit tickets?Last minute Behind the Pulpit orders may be subject to an additional fee because of the logistics of getting your Behind the Pulpit tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) How do I find parking information, security procedures, and the Behind the Pulpit gate opening times for the venue?The best way to get the most accurate and updated Behind the Pulpit event details is to contact venue directly. A musical & play representative will be able to direct you to find more information about parking and any relevant security details for the Behind the Pulpit event. The representative will also be able to provide you with the Behind the Pulpit gate/door opening times. In most cases, this Behind the Pulpit event information will also be available on the venues web site.
5) What if I don't know which theater event I want to see?If you like theater events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Behind the Pulpit"). Or, you can locate all performers at a particular theater venue and choose that way.