FAQ
1) How can I get aisle seats to see Berlin Philharmonic?For any tickets, including those to see Berlin Philharmonic, aisle seats are a hot item. If any Berlin Philharmonic ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Berlin Philharmonic tickets. Buyers should read the information listed in the ticket posting details (under the Berlin Philharmonic specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Berlin Philharmonic seats are not located on an aisle.
2) What do I do if the Berlin Philharmonic event that I had tickets for is postponed and rescheduled but I cannot go?If the Berlin Philharmonic event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Berlin Philharmonic tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Berlin Philharmonic schedule to reflect the new date. TicketSupply.com is not responsible for postponed Berlin Philharmonic events and can not issue any refunds for these. If there is no rescheduled date and the Berlin Philharmonic event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if the classical event that I have tickets for is cancelled and no replacement Berlin Philharmonic event is scheduled?We suggest calling your ticket broker that was listed on your Berlin Philharmonic order receipt. You may need to return the Berlin Philharmonic tickets to receive a full refund. If you have received your Berlin Philharmonic tickets electronically, you do not need to return them. The classical ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) Help!!! I lost my Berlin Philharmonic tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Berlin Philharmonic tickets. You can contact the ticket broker to see if he or she can have the venue resend the Berlin Philharmonic tickets. However, there are no guarantees so it is important that you keep the Berlin Philharmonic tickets safe once you receive them. You can find your Berlin Philharmonic ticket broker's information on your receipt that was emailed to you.
5) Is there a guarantee for the delivery of your Berlin Philharmonic tickets?You will be notified of the approximate ship date after you order. Typically Berlin Philharmonic tickets are shipped within 1 business day but there may be cases where the classical tickets are not shipped right away. We guarantee that your Berlin Philharmonic tickets will arrive to you in time for the event. If it is not possible to get your Berlin Philharmonic tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the classical event.