FAQ
1) What if the Birdtalker event is postponed?If the Birdtalker event is postponed, your Birdtalker tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Birdtalker tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Birdtalker tickets.
2) Is there a guarantee for the delivery of your Birdtalker tickets?You will be notified of the approximate ship date after you order. Typically Birdtalker tickets are shipped within 1 business day but there may be cases where the country & folk tickets are not shipped right away. We guarantee that your Birdtalker tickets will arrive to you in time for the event. If it is not possible to get your Birdtalker tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the country & folk event.
3) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Birdtalker"). Or, you can locate all performers at a particular concert venue and choose that way.
4) I think I may have received the wrong Birdtalker tickets. What do I do?It is rare that a buyer will receive the wrong Birdtalker tickets, but accidents can happen. If you believe that you have received the incorrect Birdtalker tickets, please contact the ticket broker that is listed on your Birdtalker receipt and provide your order number. Please note that your name isn't always the name on the country & folk tickets and that isn't a problem, those are your concert tickets. If the Birdtalker tickets are in a better section, then the ticket broker might have decided to upgrade your Birdtalker tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Birdtalker tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on country & folk tickets so you should not have any concerns.
5) Do you provide any guarantees for my Birdtalker tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Birdtalker tickets will be authentic and that you will receive them in time to attend the Birdtalker event. If the Birdtalker tickets are hard tickets, they will be mailed to you. If Birdtalker tickets are emailable or are digital tickets, the broker may email them to you for your convenience.