FAQ
1) I bought Black Kids tickets but now I don't want to go. How do I cancel my order?Unfortunately, because alternative tickets are a one-of-a-kind item our Black Kids ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
2) Help!!! I lost my Black Kids tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Black Kids tickets. You can contact the ticket broker to see if he or she can have the venue resend the Black Kids tickets. However, there are no guarantees so it is important that you keep the Black Kids tickets safe once you receive them. You can find your Black Kids ticket broker's information on your receipt that was emailed to you.
3) I want to purchase alternative tickets but I don't know if an event for Black Kids is planned in the near future. How do I find information about the Black Kids schedule?TicketSupply.com posts the Black Kids schedule if it has been made public. You can view the Black Kids schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Black Kids. Just select the tickets you want, make a purchase, and get ready to attend that alternative event of a lifetime!
4) Why isn't my name displayed on my Black Kids tickets?You are purchasing these Black Kids tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Black Kids event. Since the concert venue only scans the ticket barcodes, the name on the Black Kids ticket is irrelevant. It should not prevent you from seeing Black Kids and experiencing the full alternative event.
5) What do I do if my order for Black Kids tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for Black Kids tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Black Kids order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Black Kids tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Black Kids tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.