FAQ
1) How do I find the seats for Black, White & Gray tickets?On the page containing Black, White & Gray ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Black, White & Gray seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Black, White & Gray ticket notes.
2) How do I know I am getting a good price when buying musical & play tickets to see Black, White & Gray?Our website specializes in sold-out and unavailable seating for Black, White & Gray events and many others. When you purchase Black, White & Gray tickets from us you can rest assured that our prices are cheaper than our competitors. When you are comparing the prices, consider the Black, White & Gray ticket availability, musical & play event popularity, and the expenses that ticket brokers incur when they obtained the Black, White & Gray tickets.
3) I think I may have received the wrong Black, White & Gray tickets. What do I do?It is rare that a buyer will receive the wrong Black, White & Gray tickets, but accidents can happen. If you believe that you have received the incorrect Black, White & Gray tickets, please contact the ticket broker that is listed on your Black, White & Gray receipt and provide your order number. Please note that your name isn't always the name on the musical & play tickets and that isn't a problem, those are your theater tickets. If the Black, White & Gray tickets are in a better section, then the ticket broker might have decided to upgrade your Black, White & Gray tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Black, White & Gray tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on musical & play tickets so you should not have any concerns.
4) What do I do if my order for Black, White & Gray tickets has not been confirmed by the ticket broker?If the musical & play ticket broker has not confirmed your order for Black, White & Gray tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Black, White & Gray order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Black, White & Gray tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Black, White & Gray tickets, we will try to find those with a similar price and location. However, supply and demand for musical & play events dictate price and location so there are no guarantees.
5) How do I make sure that the Black, White & Gray discount code is properly applied to my musical & play order?All of our tickets are offered at discounted prices. However, if a Black, White & Gray discount code was provided, simply enter it in the proper area at checkout. Once you enter the Black, White & Gray discount code, scroll up and verify that the discount code was applied for your Black, White & Gray tickets. If you still have questions, you can send our theater ticket team an email and we will confirm your discount code validity.