FAQ
1) Why do Brand New tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Brand New. When you purchase tickets to Brand New you are purchasing from accredited ticket broker companies. The reason the tickets for Brand New vary in price in the same section is due to different ticket brokers listing the Brand New tickets. These brokers often list Brand New tickets competitively based on market standards and availability but their perception and expenses of obtaining the Brand New tickets are different per broker.
2) Is there a way for me to verify that my Brand New tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Brand New, or any other, tickets. However, TicketSupply.com verifies that all Brand New tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
3) I ordered my Brand New tickets. When will they ship?Once you have ordered your Brand New tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Brand New tickets using the website link and/or contact your ticket broker for more information. We guarantee that your alternative tickets will arrive in time for the Brand New event!
4) As a buyer of Brand New tickets, what are my responsibilities?TicketSupply.com requires all Brand New ticket buyers to review and understand that all sales are final and that Brand New ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any alternative ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Brand New tickets will be good for the rescheduled date.
5) Do you offer discounted tickets for alternative events?Yes, TicketSupply.com offers discounted pricing on tickets for alternative events and every other concert event. You can search by alternative or by the name of a specific performer (i.e. "Brand New") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.