FAQ
1) What do I do if the Buildings event that I had tickets for is postponed and rescheduled but I cannot go?If the Buildings event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Buildings tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Buildings schedule to reflect the new date. TicketSupply.com is not responsible for postponed Buildings events and can not issue any refunds for these. If there is no rescheduled date and the Buildings event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for Buildings tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Buildings tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Buildings order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Buildings tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Buildings tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
3) Do you have Buildings event tickets?Yes, TicketSupply.com offers tickets for Buildings at the lowest prices available. You can easily search our site by typing "Buildings" in the search box. Or you can browse to that page directly by visiting concert and then clicking pop & rock. This will allow you to view the entire inventory of low-priced Buildings tickets; you can even view seat information for each Buildings ticket, which allows you to make the most informed purchasing decision to see your pop & rock event!
4) What do I do if I received an error message when placing my Buildings ticket order?If you see an error message when you are placing your order for Buildings tickets, check to make sure that the details you provided on the Buildings order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
5) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement Buildings event is scheduled?We suggest calling your ticket broker that was listed on your Buildings order receipt. You may need to return the Buildings tickets to receive a full refund. If you have received your Buildings tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.