FAQ
1) I think I may have received the wrong Byron Berline Band tickets. What do I do?It is rare that a buyer will receive the wrong Byron Berline Band tickets, but accidents can happen. If you believe that you have received the incorrect Byron Berline Band tickets, please contact the ticket broker that is listed on your Byron Berline Band receipt and provide your order number. Please note that your name isn't always the name on the country & folk tickets and that isn't a problem, those are your concert tickets. If the Byron Berline Band tickets are in a better section, then the ticket broker might have decided to upgrade your Byron Berline Band tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Byron Berline Band tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on country & folk tickets so you should not have any concerns.
2) What do I do if my order for Byron Berline Band tickets has not been confirmed by the ticket broker?If the country & folk ticket broker has not confirmed your order for Byron Berline Band tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Byron Berline Band order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Byron Berline Band tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Byron Berline Band tickets, we will try to find those with a similar price and location. However, supply and demand for country & folk events dictate price and location so there are no guarantees.
3) How do I find parking information, security procedures, and the Byron Berline Band gate opening times for the venue?The best way to get the most accurate and updated Byron Berline Band event details is to contact venue directly. A country & folk representative will be able to direct you to find more information about parking and any relevant security details for the Byron Berline Band event. The representative will also be able to provide you with the Byron Berline Band gate/door opening times. In most cases, this Byron Berline Band event information will also be available on the venues web site.
4) What if the Byron Berline Band event is postponed?If the Byron Berline Band event is postponed, your Byron Berline Band tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Byron Berline Band tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Byron Berline Band tickets.
5) I purchased more than one Byron Berline Band ticket, are all the seats together?Unless it is clearly noted on the Byron Berline Band ticket notes, all of the tickets for the Byron Berline Band event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Byron Berline Band receipt.