FAQ
1) Can I select my own seats for the Caribou event?Yes, you can! View our inventory of Caribou tickets and select the seat with a price that fits your budget. Our selection of techno & electronic tickets are updated frequently, so check our site often if you do not initially find a Caribou seat that meets your price requirements. We offer the lowest prices around so you are bound to find good techno & electronic seats to see Caribou in your location.
2) Can my Caribou tickets be sent to an address other than my billing address?Caribou tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Caribou ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Caribou tickets can be electronic tickets, please contact our customer support and they can help you find this information.
3) I think I may have received the wrong Caribou tickets. What do I do?It is rare that a buyer will receive the wrong Caribou tickets, but accidents can happen. If you believe that you have received the incorrect Caribou tickets, please contact the ticket broker that is listed on your Caribou receipt and provide your order number. Please note that your name isn't always the name on the techno & electronic tickets and that isn't a problem, those are your concert tickets. If the Caribou tickets are in a better section, then the ticket broker might have decided to upgrade your Caribou tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Caribou tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on techno & electronic tickets so you should not have any concerns.
4) Who determines the face value of my Caribou ticket?The artist, venue, or promoter determines the face value of your Caribou ticket. TicketSupply.com does not play any role in determining face values of Caribou or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
5) What if the Caribou event is postponed?If the Caribou event is postponed, your Caribou tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Caribou tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Caribou tickets.