FAQ
1) Is there a way for me to verify that my Chicago Sinfonietta tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Chicago Sinfonietta, or any other, tickets. However, TicketSupply.com verifies that all Chicago Sinfonietta tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
2) I ordered my Chicago Sinfonietta tickets. When will they ship?Once you have ordered your Chicago Sinfonietta tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Chicago Sinfonietta tickets using the website link and/or contact your ticket broker for more information. We guarantee that your classical tickets will arrive in time for the Chicago Sinfonietta event!
3) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Chicago Sinfonietta"). Or, you can locate all performers at a particular concert venue and choose that way.
4) I think I may have received the wrong Chicago Sinfonietta tickets. What do I do?It is rare that a buyer will receive the wrong Chicago Sinfonietta tickets, but accidents can happen. If you believe that you have received the incorrect Chicago Sinfonietta tickets, please contact the ticket broker that is listed on your Chicago Sinfonietta receipt and provide your order number. Please note that your name isn't always the name on the classical tickets and that isn't a problem, those are your concert tickets. If the Chicago Sinfonietta tickets are in a better section, then the ticket broker might have decided to upgrade your Chicago Sinfonietta tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Chicago Sinfonietta tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on classical tickets so you should not have any concerns.
5) As a buyer of Chicago Sinfonietta tickets, what are my responsibilities?TicketSupply.com requires all Chicago Sinfonietta ticket buyers to review and understand that all sales are final and that Chicago Sinfonietta ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any classical ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Chicago Sinfonietta tickets will be good for the rescheduled date.