FAQ
1) What do I do if my order for Christian Scott tickets has not been confirmed by the ticket broker?If the jazz & blues ticket broker has not confirmed your order for Christian Scott tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Christian Scott order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Christian Scott tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Christian Scott tickets, we will try to find those with a similar price and location. However, supply and demand for jazz & blues events dictate price and location so there are no guarantees.
2) I think I may have received the wrong Christian Scott tickets. What do I do?It is rare that a buyer will receive the wrong Christian Scott tickets, but accidents can happen. If you believe that you have received the incorrect Christian Scott tickets, please contact the ticket broker that is listed on your Christian Scott receipt and provide your order number. Please note that your name isn't always the name on the jazz & blues tickets and that isn't a problem, those are your concert tickets. If the Christian Scott tickets are in a better section, then the ticket broker might have decided to upgrade your Christian Scott tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Christian Scott tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on jazz & blues tickets so you should not have any concerns.
3) Where does TicketSupply.com get the Christian Scott tickets it offers for sale?The Christian Scott tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Christian Scott tickets are authentic and valid for entry!
4) Is there a guarantee for the delivery of your Christian Scott tickets?You will be notified of the approximate ship date after you order. Typically Christian Scott tickets are shipped within 1 business day but there may be cases where the jazz & blues tickets are not shipped right away. We guarantee that your Christian Scott tickets will arrive to you in time for the event. If it is not possible to get your Christian Scott tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the jazz & blues event.
5) There isn't time to ship my Christian Scott tickets; can I get my tickets at will call?Yes, you can either get your Christian Scott tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Christian Scott ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your jazz & blues tickets. Note: If you are picking your Christian Scott tickets up at will call, be sure to bring your ID to the box office window.