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FAQ
1) Can I select my own seats for the Cincinnati Guitar Fest event?Yes, you can! View our inventory of Cincinnati Guitar Fest tickets and select the seat with a price that fits your budget. Our selection of hard rock & metal tickets are updated frequently, so check our site often if you do not initially find a Cincinnati Guitar Fest seat that meets your price requirements. We offer the lowest prices around so you are bound to find good hard rock & metal seats to see Cincinnati Guitar Fest in your location.
2) I think I may have received the wrong Cincinnati Guitar Fest tickets. What do I do?It is rare that a buyer will receive the wrong Cincinnati Guitar Fest tickets, but accidents can happen. If you believe that you have received the incorrect Cincinnati Guitar Fest tickets, please contact the ticket broker that is listed on your Cincinnati Guitar Fest receipt and provide your order number. Please note that your name isn't always the name on the hard rock & metal tickets and that isn't a problem, those are your concert tickets. If the Cincinnati Guitar Fest tickets are in a better section, then the ticket broker might have decided to upgrade your Cincinnati Guitar Fest tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Cincinnati Guitar Fest tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on hard rock & metal tickets so you should not have any concerns.
3) As a buyer of Cincinnati Guitar Fest tickets, what are my responsibilities?TicketSupply.com requires all Cincinnati Guitar Fest ticket buyers to review and understand that all sales are final and that Cincinnati Guitar Fest ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any hard rock & metal ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Cincinnati Guitar Fest tickets will be good for the rescheduled date.
4) What do I do if I never received or I accidentally deleted the email needed to print my Cincinnati Guitar Fest tickets?If you did not receive the email needed to print your Cincinnati Guitar Fest tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Cincinnati Guitar Fest receipt. They can resend the Cincinnati Guitar Fest tickets for you. If you are unable to find your hard rock & metal ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
5) Can my Cincinnati Guitar Fest tickets be sent to an address other than my billing address?Cincinnati Guitar Fest tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Cincinnati Guitar Fest ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Cincinnati Guitar Fest tickets can be electronic tickets, please contact our customer support and they can help you find this information.