FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Cobrah tickets?If you did not receive the email needed to print your Cobrah tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Cobrah receipt. They can resend the Cobrah tickets for you. If you are unable to find your r & b & soul ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) I think I may have received the wrong Cobrah tickets. What do I do?It is rare that a buyer will receive the wrong Cobrah tickets, but accidents can happen. If you believe that you have received the incorrect Cobrah tickets, please contact the ticket broker that is listed on your Cobrah receipt and provide your order number. Please note that your name isn't always the name on the r & b & soul tickets and that isn't a problem, those are your concert tickets. If the Cobrah tickets are in a better section, then the ticket broker might have decided to upgrade your Cobrah tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Cobrah tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on r & b & soul tickets so you should not have any concerns.
3) How can I find accessible seating tickets to see Cobrah?TicketSupply.com does not specialize in accessible seating, however, we would like to help you any way we can with your Cobrah order. Please contact our phone ticket specialists and see how we can help you find the best r & b & soul tickets for Cobrah. We'll be waiting to hear from you!
4) There isn't time to ship my Cobrah tickets; can I get my tickets at will call?Yes, you can either get your Cobrah tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Cobrah ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your r & b & soul tickets. Note: If you are picking your Cobrah tickets up at will call, be sure to bring your ID to the box office window.
5) Can my Cobrah tickets be sent to an address other than my billing address?Cobrah tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Cobrah ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Cobrah tickets can be electronic tickets, please contact our customer support and they can help you find this information.