FAQ
1) I ordered my Coco Melies tickets. When will they ship?Once you have ordered your Coco Melies tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Coco Melies tickets using the website link and/or contact your ticket broker for more information. We guarantee that your country & folk tickets will arrive in time for the Coco Melies event!
2) I think I may have received the wrong Coco Melies tickets. What do I do?It is rare that a buyer will receive the wrong Coco Melies tickets, but accidents can happen. If you believe that you have received the incorrect Coco Melies tickets, please contact the ticket broker that is listed on your Coco Melies receipt and provide your order number. Please note that your name isn't always the name on the country & folk tickets and that isn't a problem, those are your concert tickets. If the Coco Melies tickets are in a better section, then the ticket broker might have decided to upgrade your Coco Melies tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Coco Melies tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on country & folk tickets so you should not have any concerns.
3) I want to attend the Coco Melies event in several cities. Can I view the entire Coco Melies schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Coco Melies tour dates to simplify your shopping experience. Just search Coco Melies or browse the concert section for Coco Melies. There you will see the Coco Melies schedule listed and you'll find the dates that the Coco Melies event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Coco Melies or been to a concert or country & folk event then feel free to just ask one of our ticket specialists.
4) What do I do if my order for Coco Melies tickets has not been confirmed by the ticket broker?If the country & folk ticket broker has not confirmed your order for Coco Melies tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Coco Melies order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Coco Melies tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Coco Melies tickets, we will try to find those with a similar price and location. However, supply and demand for country & folk events dictate price and location so there are no guarantees.
5) How do I find the seats for Coco Melies tickets?On the page containing Coco Melies ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Coco Melies seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Coco Melies ticket notes.