FAQ
1) As a buyer of Cold Weather Company tickets, what are my responsibilities?TicketSupply.com requires all Cold Weather Company ticket buyers to review and understand that all sales are final and that Cold Weather Company ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any country & folk ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Cold Weather Company tickets will be good for the rescheduled date.
2) I think I may have received the wrong Cold Weather Company tickets. What do I do?It is rare that a buyer will receive the wrong Cold Weather Company tickets, but accidents can happen. If you believe that you have received the incorrect Cold Weather Company tickets, please contact the ticket broker that is listed on your Cold Weather Company receipt and provide your order number. Please note that your name isn't always the name on the country & folk tickets and that isn't a problem, those are your concert tickets. If the Cold Weather Company tickets are in a better section, then the ticket broker might have decided to upgrade your Cold Weather Company tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Cold Weather Company tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on country & folk tickets so you should not have any concerns.
3) I want to attend the Cold Weather Company event in several cities. Can I view the entire Cold Weather Company schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Cold Weather Company tour dates to simplify your shopping experience. Just search Cold Weather Company or browse the concert section for Cold Weather Company. There you will see the Cold Weather Company schedule listed and you'll find the dates that the Cold Weather Company event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Cold Weather Company or been to a concert or country & folk event then feel free to just ask one of our ticket specialists.
4) Is there a way for me to verify that my Cold Weather Company tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Cold Weather Company, or any other, tickets. However, TicketSupply.com verifies that all Cold Weather Company tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
5) I ordered my Cold Weather Company tickets. When will they ship?Once you have ordered your Cold Weather Company tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Cold Weather Company tickets using the website link and/or contact your ticket broker for more information. We guarantee that your country & folk tickets will arrive in time for the Cold Weather Company event!