FAQ
1) Why are there sometimes fees charged for picking up Counterfeit tickets?Last minute Counterfeit orders may be subject to an additional fee because of the logistics of getting your Counterfeit tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
2) How do I find parking information, security procedures, and the Counterfeit gate opening times for the venue?The best way to get the most accurate and updated Counterfeit event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the Counterfeit event. The representative will also be able to provide you with the Counterfeit gate/door opening times. In most cases, this Counterfeit event information will also be available on the venues web site.
3) How can I get aisle seats to see Counterfeit?For any tickets, including those to see Counterfeit, aisle seats are a hot item. If any Counterfeit ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Counterfeit tickets. Buyers should read the information listed in the ticket posting details (under the Counterfeit specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Counterfeit seats are not located on an aisle.
4) What do I do if the Counterfeit start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Counterfeit event. They would be happy to let you know of any changes to the Counterfeit event.
5) What if the Counterfeit event is postponed?If the Counterfeit event is postponed, your Counterfeit tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Counterfeit tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Counterfeit tickets.