FAQ
1) Where does TicketSupply.com get the Crack The Sky tickets it offers for sale?The Crack The Sky tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Crack The Sky tickets are authentic and valid for entry!
2) What is the best alternative event happening now?All of our offered alternative events are outstanding but we recommend considering our Crack The Sky tickets. These are very popular this year and buyers are purchasing our discounted Crack The Sky tickets as soon as they are posted. Based on this popularity, you are sure to enjoy this alternative event.
3) How do I make sure that the Crack The Sky discount code is properly applied to my alternative order?All of our tickets are offered at discounted prices. However, if a Crack The Sky discount code was provided, simply enter it in the proper area at checkout. Once you enter the Crack The Sky discount code, scroll up and verify that the discount code was applied for your Crack The Sky tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
4) I think I may have received the wrong Crack The Sky tickets. What do I do?It is rare that a buyer will receive the wrong Crack The Sky tickets, but accidents can happen. If you believe that you have received the incorrect Crack The Sky tickets, please contact the ticket broker that is listed on your Crack The Sky receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the Crack The Sky tickets are in a better section, then the ticket broker might have decided to upgrade your Crack The Sky tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Crack The Sky tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
5) What do I do if my order for Crack The Sky tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for Crack The Sky tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Crack The Sky order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Crack The Sky tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Crack The Sky tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.