FAQ
1) Can my Crawfish and Cannons tickets be sent to an address other than my billing address?Crawfish and Cannons tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Crawfish and Cannons ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Crawfish and Cannons tickets can be electronic tickets, please contact our customer support and they can help you find this information.
2) What if the Crawfish and Cannons event is postponed?If the Crawfish and Cannons event is postponed, your Crawfish and Cannons tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Crawfish and Cannons tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Crawfish and Cannons tickets.
3) Why isn't my name displayed on my Crawfish and Cannons tickets?You are purchasing these Crawfish and Cannons tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Crawfish and Cannons event. Since the concert venue only scans the ticket barcodes, the name on the Crawfish and Cannons ticket is irrelevant. It should not prevent you from seeing Crawfish and Cannons and experiencing the full festival & tour event.
4) Why do Crawfish and Cannons tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Crawfish and Cannons. When you purchase tickets to Crawfish and Cannons you are purchasing from accredited ticket broker companies. The reason the tickets for Crawfish and Cannons vary in price in the same section is due to different ticket brokers listing the Crawfish and Cannons tickets. These brokers often list Crawfish and Cannons tickets competitively based on market standards and availability but their perception and expenses of obtaining the Crawfish and Cannons tickets are different per broker.
5) What do I do if the Crawfish and Cannons event that I had tickets for is postponed and rescheduled but I cannot go?If the Crawfish and Cannons event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Crawfish and Cannons tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Crawfish and Cannons schedule to reflect the new date. TicketSupply.com is not responsible for postponed Crawfish and Cannons events and can not issue any refunds for these. If there is no rescheduled date and the Crawfish and Cannons event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.