FAQ
1) I think I may have received the wrong Cult of Luna tickets. What do I do?It is rare that a buyer will receive the wrong Cult of Luna tickets, but accidents can happen. If you believe that you have received the incorrect Cult of Luna tickets, please contact the ticket broker that is listed on your Cult of Luna receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Cult of Luna tickets are in a better section, then the ticket broker might have decided to upgrade your Cult of Luna tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Cult of Luna tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
2) What do I do if my order for Cult of Luna tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Cult of Luna tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Cult of Luna order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Cult of Luna tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Cult of Luna tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
3) I want to attend the Cult of Luna event in several cities. Can I view the entire Cult of Luna schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Cult of Luna tour dates to simplify your shopping experience. Just search Cult of Luna or browse the concert section for Cult of Luna. There you will see the Cult of Luna schedule listed and you'll find the dates that the Cult of Luna event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Cult of Luna or been to a concert or pop & rock event then feel free to just ask one of our ticket specialists.
4) What do I do if the Cult of Luna start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Cult of Luna event. They would be happy to let you know of any changes to the Cult of Luna event.
5) I do not want to miss the upcoming event for Cult of Luna. Do you have the event schedule?Yes! All information about the Cult of Luna tour is posted as soon as it is made public. Use the TicketSupply.com web site to view the Cult of Luna schedule. The schedule will be available in the concert, pop & rock section. Look for your location and purchase the cheapest tickets available for this excellent concert event. You can also stay fully informed by signing up for our newsletter, we have information about Cult of Luna regularly.