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FAQ
1) Is there a way for me to verify that my d4vd tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for d4vd, or any other, tickets. However, TicketSupply.com verifies that all d4vd tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
2) What do I do if the r & b & soul event that I have tickets for is cancelled and no replacement d4vd event is scheduled?We suggest calling your ticket broker that was listed on your d4vd order receipt. You may need to return the d4vd tickets to receive a full refund. If you have received your d4vd tickets electronically, you do not need to return them. The r & b & soul ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) Can I select my own seats for the d4vd event?Yes, you can! View our inventory of d4vd tickets and select the seat with a price that fits your budget. Our selection of r & b & soul tickets are updated frequently, so check our site often if you do not initially find a d4vd seat that meets your price requirements. We offer the lowest prices around so you are bound to find good r & b & soul seats to see d4vd in your location.
4) Why isn't my name displayed on my d4vd tickets?You are purchasing these d4vd tickets from a ticket broker who has obtained them for you from someone who couldn't attend the d4vd event. Since the concert venue only scans the ticket barcodes, the name on the d4vd ticket is irrelevant. It should not prevent you from seeing d4vd and experiencing the full r & b & soul event.
5) I think I may have received the wrong d4vd tickets. What do I do?It is rare that a buyer will receive the wrong d4vd tickets, but accidents can happen. If you believe that you have received the incorrect d4vd tickets, please contact the ticket broker that is listed on your d4vd receipt and provide your order number. Please note that your name isn't always the name on the r & b & soul tickets and that isn't a problem, those are your concert tickets. If the d4vd tickets are in a better section, then the ticket broker might have decided to upgrade your d4vd tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong d4vd tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on r & b & soul tickets so you should not have any concerns.