FAQ
1) Can my Danse Carpe Diem tickets be sent to an address other than my billing address?Danse Carpe Diem tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Danse Carpe Diem ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Danse Carpe Diem tickets can be electronic tickets, please contact our customer support and they can help you find this information.
2) How are Danse Carpe Diem ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Danse Carpe Diem tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Danse Carpe Diem ticket prices.
3) There isn't time to ship my Danse Carpe Diem tickets; can I get my tickets at will call?Yes, you can either get your Danse Carpe Diem tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Danse Carpe Diem ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your ballet tickets. Note: If you are picking your Danse Carpe Diem tickets up at will call, be sure to bring your ID to the box office window.
4) I ordered my Danse Carpe Diem tickets. When will they ship?Once you have ordered your Danse Carpe Diem tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Danse Carpe Diem tickets using the website link and/or contact your ticket broker for more information. We guarantee that your ballet tickets will arrive in time for the Danse Carpe Diem event!
5) What do I do if I received an error message when placing my Danse Carpe Diem ticket order?If you see an error message when you are placing your order for Danse Carpe Diem tickets, check to make sure that the details you provided on the Danse Carpe Diem order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.