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FAQ
1) What do I do if the Dawn Of The Rising event that I had tickets for is postponed and rescheduled but I cannot go?If the Dawn Of The Rising event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Dawn Of The Rising tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Dawn Of The Rising schedule to reflect the new date. TicketSupply.com is not responsible for postponed Dawn Of The Rising events and can not issue any refunds for these. If there is no rescheduled date and the Dawn Of The Rising event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for Dawn Of The Rising tickets has not been confirmed by the ticket broker?If the hard rock & metal ticket broker has not confirmed your order for Dawn Of The Rising tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Dawn Of The Rising order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Dawn Of The Rising tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Dawn Of The Rising tickets, we will try to find those with a similar price and location. However, supply and demand for hard rock & metal events dictate price and location so there are no guarantees.
3) What do I do if I received an error message when placing my Dawn Of The Rising ticket order?If you see an error message when you are placing your order for Dawn Of The Rising tickets, check to make sure that the details you provided on the Dawn Of The Rising order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
4) What do I do if the hard rock & metal event that I have tickets for is cancelled and no replacement Dawn Of The Rising event is scheduled?We suggest calling your ticket broker that was listed on your Dawn Of The Rising order receipt. You may need to return the Dawn Of The Rising tickets to receive a full refund. If you have received your Dawn Of The Rising tickets electronically, you do not need to return them. The hard rock & metal ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) Why do Dawn Of The Rising tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Dawn Of The Rising. When you purchase tickets to Dawn Of The Rising you are purchasing from accredited ticket broker companies. The reason the tickets for Dawn Of The Rising vary in price in the same section is due to different ticket brokers listing the Dawn Of The Rising tickets. These brokers often list Dawn Of The Rising tickets competitively based on market standards and availability but their perception and expenses of obtaining the Dawn Of The Rising tickets are different per broker.