FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Day 26 tickets?If you did not receive the email needed to print your Day 26 tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Day 26 receipt. They can resend the Day 26 tickets for you. If you are unable to find your r & b & soul ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) Why are there sometimes fees charged for picking up Day 26 tickets?Last minute Day 26 orders may be subject to an additional fee because of the logistics of getting your Day 26 tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
3) Who determines the face value of my Day 26 ticket?The artist, venue, or promoter determines the face value of your Day 26 ticket. TicketSupply.com does not play any role in determining face values of Day 26 or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
4) How do I print my electronic r & b & soul tickets to see Day 26?You will need a printer and may need Adobe Reader (which is free) to print any Day 26 tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.
5) Why do Day 26 tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Day 26. When you purchase tickets to Day 26 you are purchasing from accredited ticket broker companies. The reason the tickets for Day 26 vary in price in the same section is due to different ticket brokers listing the Day 26 tickets. These brokers often list Day 26 tickets competitively based on market standards and availability but their perception and expenses of obtaining the Day 26 tickets are different per broker.