FAQ
1) Why do Dead Soft tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Dead Soft. When you purchase tickets to Dead Soft you are purchasing from accredited ticket broker companies. The reason the tickets for Dead Soft vary in price in the same section is due to different ticket brokers listing the Dead Soft tickets. These brokers often list Dead Soft tickets competitively based on market standards and availability but their perception and expenses of obtaining the Dead Soft tickets are different per broker.
2) How do I make sure that the Dead Soft discount code is properly applied to my pop & rock order?All of our tickets are offered at discounted prices. However, if a Dead Soft discount code was provided, simply enter it in the proper area at checkout. Once you enter the Dead Soft discount code, scroll up and verify that the discount code was applied for your Dead Soft tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
3) What do I do if the Dead Soft start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Dead Soft event. They would be happy to let you know of any changes to the Dead Soft event.
4) Why are there sometimes fees charged for picking up Dead Soft tickets?Last minute Dead Soft orders may be subject to an additional fee because of the logistics of getting your Dead Soft tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
5) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement Dead Soft event is scheduled?We suggest calling your ticket broker that was listed on your Dead Soft order receipt. You may need to return the Dead Soft tickets to receive a full refund. If you have received your Dead Soft tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.