FAQ
1) What do I do if the hard rock & metal event that I have tickets for is cancelled and no replacement Deadseason event is scheduled?We suggest calling your ticket broker that was listed on your Deadseason order receipt. You may need to return the Deadseason tickets to receive a full refund. If you have received your Deadseason tickets electronically, you do not need to return them. The hard rock & metal ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) What do I do if the Deadseason event that I had tickets for is postponed and rescheduled but I cannot go?If the Deadseason event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Deadseason tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Deadseason schedule to reflect the new date. TicketSupply.com is not responsible for postponed Deadseason events and can not issue any refunds for these. If there is no rescheduled date and the Deadseason event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) Where does TicketSupply.com get the Deadseason tickets it offers for sale?The Deadseason tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Deadseason tickets are authentic and valid for entry!
4) Why do Deadseason tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Deadseason. When you purchase tickets to Deadseason you are purchasing from accredited ticket broker companies. The reason the tickets for Deadseason vary in price in the same section is due to different ticket brokers listing the Deadseason tickets. These brokers often list Deadseason tickets competitively based on market standards and availability but their perception and expenses of obtaining the Deadseason tickets are different per broker.
5) Are the listed prices for Deadseason tickets different from their face value?In most cases, the listed price will be different from the face value of the Deadseason tickets. The posted price for these Deadseason tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Deadseason tickets. Buyers may pay more or less than face value for their Deadseason tickets.