FAQ
1) How do I find the seats for The Desert Symphony tickets?On the page containing The Desert Symphony ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the The Desert Symphony seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the The Desert Symphony ticket notes.
2) I think I may have received the wrong The Desert Symphony tickets. What do I do?It is rare that a buyer will receive the wrong The Desert Symphony tickets, but accidents can happen. If you believe that you have received the incorrect The Desert Symphony tickets, please contact the ticket broker that is listed on your The Desert Symphony receipt and provide your order number. Please note that your name isn't always the name on the classical tickets and that isn't a problem, those are your concert tickets. If the The Desert Symphony tickets are in a better section, then the ticket broker might have decided to upgrade your The Desert Symphony tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong The Desert Symphony tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on classical tickets so you should not have any concerns.
3) How are The Desert Symphony ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. The Desert Symphony tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the The Desert Symphony ticket prices.
4) I bought The Desert Symphony tickets but now I don't want to go. How do I cancel my order?Unfortunately, because classical tickets are a one-of-a-kind item our The Desert Symphony ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
5) Help!!! I lost my The Desert Symphony tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your The Desert Symphony tickets. You can contact the ticket broker to see if he or she can have the venue resend the The Desert Symphony tickets. However, there are no guarantees so it is important that you keep the The Desert Symphony tickets safe once you receive them. You can find your The Desert Symphony ticket broker's information on your receipt that was emailed to you.