FAQ
1) How do I find the seats for Desperado tickets?On the page containing Desperado ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Desperado seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Desperado ticket notes.
2) How do I make sure that the Desperado discount code is properly applied to my other concert order?All of our tickets are offered at discounted prices. However, if a Desperado discount code was provided, simply enter it in the proper area at checkout. Once you enter the Desperado discount code, scroll up and verify that the discount code was applied for your Desperado tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
3) Do you provide any guarantees for my Desperado tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Desperado tickets will be authentic and that you will receive them in time to attend the Desperado event. If the Desperado tickets are hard tickets, they will be mailed to you. If Desperado tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
4) I think I may have received the wrong Desperado tickets. What do I do?It is rare that a buyer will receive the wrong Desperado tickets, but accidents can happen. If you believe that you have received the incorrect Desperado tickets, please contact the ticket broker that is listed on your Desperado receipt and provide your order number. Please note that your name isn't always the name on the other concert tickets and that isn't a problem, those are your concert tickets. If the Desperado tickets are in a better section, then the ticket broker might have decided to upgrade your Desperado tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Desperado tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on other concert tickets so you should not have any concerns.
5) Why do Desperado tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Desperado. When you purchase tickets to Desperado you are purchasing from accredited ticket broker companies. The reason the tickets for Desperado vary in price in the same section is due to different ticket brokers listing the Desperado tickets. These brokers often list Desperado tickets competitively based on market standards and availability but their perception and expenses of obtaining the Desperado tickets are different per broker.