FAQ
1) I think I may have received the wrong Detroit Titans tickets. What do I do?It is rare that a buyer will receive the wrong Detroit Titans tickets, but accidents can happen. If you believe that you have received the incorrect Detroit Titans tickets, please contact the ticket broker that is listed on your Detroit Titans receipt and provide your order number. Please note that your name isn't always the name on the basketball tickets and that isn't a problem, those are your sports tickets. If the Detroit Titans tickets are in a better section, then the ticket broker might have decided to upgrade your Detroit Titans tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Detroit Titans tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on basketball tickets so you should not have any concerns.
2) What do I do if the basketball event that I have tickets for is cancelled and no replacement Detroit Titans event is scheduled?We suggest calling your ticket broker that was listed on your Detroit Titans order receipt. You may need to return the Detroit Titans tickets to receive a full refund. If you have received your Detroit Titans tickets electronically, you do not need to return them. The basketball ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) I want to attend the Detroit Titans event in several cities. Can I view the entire Detroit Titans schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Detroit Titans tour dates to simplify your shopping experience. Just search Detroit Titans or browse the sports section for Detroit Titans. There you will see the Detroit Titans schedule listed and you'll find the dates that the Detroit Titans event will be held in your desired locations. If you have been to a sports event before then be sure to select the best seats for your preference. If you haven't seen Detroit Titans or been to a sports or basketball event then feel free to just ask one of our ticket specialists.
4) Is there a way for me to verify that my Detroit Titans tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Detroit Titans, or any other, tickets. However, TicketSupply.com verifies that all Detroit Titans tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
5) What do I do if I received an error message when placing my Detroit Titans ticket order?If you see an error message when you are placing your order for Detroit Titans tickets, check to make sure that the details you provided on the Detroit Titans order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.