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FAQ
1) What do I do if the opera event that I have tickets for is cancelled and no replacement Dido and Aeneas event is scheduled?We suggest calling your ticket broker that was listed on your Dido and Aeneas order receipt. You may need to return the Dido and Aeneas tickets to receive a full refund. If you have received your Dido and Aeneas tickets electronically, you do not need to return them. The opera ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) I want to attend the Dido and Aeneas event in several cities. Can I view the entire Dido and Aeneas schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Dido and Aeneas tour dates to simplify your shopping experience. Just search Dido and Aeneas or browse the theater section for Dido and Aeneas. There you will see the Dido and Aeneas schedule listed and you'll find the dates that the Dido and Aeneas event will be held in your desired locations. If you have been to a theater event before then be sure to select the best seats for your preference. If you haven't seen Dido and Aeneas or been to a theater or opera event then feel free to just ask one of our ticket specialists.
3) What do I do if I received an error message when placing my Dido and Aeneas ticket order?If you see an error message when you are placing your order for Dido and Aeneas tickets, check to make sure that the details you provided on the Dido and Aeneas order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
4) Is there a way for me to verify that my Dido and Aeneas tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Dido and Aeneas, or any other, tickets. However, TicketSupply.com verifies that all Dido and Aeneas tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
5) I ordered my Dido and Aeneas tickets. When will they ship?Once you have ordered your Dido and Aeneas tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Dido and Aeneas tickets using the website link and/or contact your ticket broker for more information. We guarantee that your opera tickets will arrive in time for the Dido and Aeneas event!