FAQ
1) I think I may have received the wrong Distinct Grace tickets. What do I do?It is rare that a buyer will receive the wrong Distinct Grace tickets, but accidents can happen. If you believe that you have received the incorrect Distinct Grace tickets, please contact the ticket broker that is listed on your Distinct Grace receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Distinct Grace tickets are in a better section, then the ticket broker might have decided to upgrade your Distinct Grace tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Distinct Grace tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
2) As a buyer of Distinct Grace tickets, what are my responsibilities?TicketSupply.com requires all Distinct Grace ticket buyers to review and understand that all sales are final and that Distinct Grace ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any pop & rock ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Distinct Grace tickets will be good for the rescheduled date.
3) Are the listed prices for Distinct Grace tickets different from their face value?In most cases, the listed price will be different from the face value of the Distinct Grace tickets. The posted price for these Distinct Grace tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Distinct Grace tickets. Buyers may pay more or less than face value for their Distinct Grace tickets.
4) What is the best pop & rock event happening now?All of our offered pop & rock events are outstanding but we recommend considering our Distinct Grace tickets. These are very popular this year and buyers are purchasing our discounted Distinct Grace tickets as soon as they are posted. Based on this popularity, you are sure to enjoy this pop & rock event.
5) Do you provide any guarantees for my Distinct Grace tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Distinct Grace tickets will be authentic and that you will receive them in time to attend the Distinct Grace event. If the Distinct Grace tickets are hard tickets, they will be mailed to you. If Distinct Grace tickets are emailable or are digital tickets, the broker may email them to you for your convenience.