FAQ
1) I think I may have received the wrong DJ Clue tickets. What do I do?It is rare that a buyer will receive the wrong DJ Clue tickets, but accidents can happen. If you believe that you have received the incorrect DJ Clue tickets, please contact the ticket broker that is listed on your DJ Clue receipt and provide your order number. Please note that your name isn't always the name on the rap & hip hop tickets and that isn't a problem, those are your concert tickets. If the DJ Clue tickets are in a better section, then the ticket broker might have decided to upgrade your DJ Clue tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong DJ Clue tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on rap & hip hop tickets so you should not have any concerns.
2) What do I do if I never received or I accidentally deleted the email needed to print my DJ Clue tickets?If you did not receive the email needed to print your DJ Clue tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your DJ Clue receipt. They can resend the DJ Clue tickets for you. If you are unable to find your rap & hip hop ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
3) Can my DJ Clue tickets be sent to an address other than my billing address?DJ Clue tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some DJ Clue ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific DJ Clue tickets can be electronic tickets, please contact our customer support and they can help you find this information.
4) Do you offer discounted tickets for rap & hip hop events?Yes, TicketSupply.com offers discounted pricing on tickets for rap & hip hop events and every other concert event. You can search by rap & hip hop or by the name of a specific performer (i.e. "DJ Clue") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.
5) What is the best rap & hip hop event happening now?All of our offered rap & hip hop events are outstanding but we recommend considering our DJ Clue tickets. These are very popular this year and buyers are purchasing our discounted DJ Clue tickets as soon as they are posted. Based on this popularity, you are sure to enjoy this rap & hip hop event.