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FAQ
1) What do I do if the DJ Shy event that I had tickets for is postponed and rescheduled but I cannot go?If the DJ Shy event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the DJ Shy tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the DJ Shy schedule to reflect the new date. TicketSupply.com is not responsible for postponed DJ Shy events and can not issue any refunds for these. If there is no rescheduled date and the DJ Shy event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for DJ Shy tickets has not been confirmed by the ticket broker?If the rap & hip hop ticket broker has not confirmed your order for DJ Shy tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the DJ Shy order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other DJ Shy tickets for you or we will allow you to cancel the order for a refund. When looking for alternate DJ Shy tickets, we will try to find those with a similar price and location. However, supply and demand for rap & hip hop events dictate price and location so there are no guarantees.
3) Do you have DJ Shy event tickets?Yes, TicketSupply.com offers tickets for DJ Shy at the lowest prices available. You can easily search our site by typing "DJ Shy" in the search box. Or you can browse to that page directly by visiting concert and then clicking rap & hip hop. This will allow you to view the entire inventory of low-priced DJ Shy tickets; you can even view seat information for each DJ Shy ticket, which allows you to make the most informed purchasing decision to see your rap & hip hop event!
4) What do I do if I received an error message when placing my DJ Shy ticket order?If you see an error message when you are placing your order for DJ Shy tickets, check to make sure that the details you provided on the DJ Shy order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
5) What do I do if the rap & hip hop event that I have tickets for is cancelled and no replacement DJ Shy event is scheduled?We suggest calling your ticket broker that was listed on your DJ Shy order receipt. You may need to return the DJ Shy tickets to receive a full refund. If you have received your DJ Shy tickets electronically, you do not need to return them. The rap & hip hop ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.