FAQ
1) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Djavan"). Or, you can locate all performers at a particular concert venue and choose that way.
2) What do I do if the r & b & soul event that I have tickets for is cancelled and no replacement Djavan event is scheduled?We suggest calling your ticket broker that was listed on your Djavan order receipt. You may need to return the Djavan tickets to receive a full refund. If you have received your Djavan tickets electronically, you do not need to return them. The r & b & soul ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) What are the service charges for Djavan tickets?TicketSupply.com sells cheap Djavan tickets featuring the lowest service charges online. The service charges vary per Djavan event but are significantly less than our competitors. You can see the total ticket price for your Djavan order on the checkout.
4) Do you provide information regarding the Djavan?Yes, we list additional information about the Djavan so you can ensure that this is the r & b & soul event that you wish to attend. You can also find more information about the concert venue. This will allow you to verify that it is the proper event before you make your Djavan ticket purchase.
5) Do you provide any guarantees for my Djavan tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Djavan tickets will be authentic and that you will receive them in time to attend the Djavan event. If the Djavan tickets are hard tickets, they will be mailed to you. If Djavan tickets are emailable or are digital tickets, the broker may email them to you for your convenience.